Paint Peeling

[xtremekustomz]

I do some body work/painting on the side and I had a customer bring me his car to repaint the rear bumper. It was an aftermarket bumper and the paint was cracked due to someone pushing the car with another. As I'm getting it ready the guy asks if I will respray the front fender because it had been replaced (ordered off of ebay already painted). The fender didn't match the rest of the car so I told him to go by and get the car scanned to get a proper match so he did so. I gave him a price on doing the rear bumper of $150. He supplied the paint and I supplied the clearcoat. I hadn't given him a price on the fender and he says "Since you are only charging me $150 for the bumper it shouldn't cost much of anything to do the fender right?" He is a neighbors son so I was for the most part doing it as a favor so I went ahead and sprayed the fender and didn't charge him any extra. The issue I'm having is when I removed the tape (just a basic 3m beige color) from the hood a portion of the paint peeled off. Under the paint is a green colored primer and was never sanded before the paint was applied. It isn't extremely glossy but there is a sheen to it and you can tell nothing was used to scuff the surface. He isn't blaming me for it or anything but now he has asked me to repaint the hood, the front bumper and the other fender. He is going to pay me for it and I gave him a really good price for doing it but I know if the paint isn't taken down to the green primer it will eventually just peel off. I wasn't really thinking at the time when I gave him the price that the paint was going to have to be taken down that far. Now I'm really starting to second guess my price I gave him cause I can tell how the guy is now and if everything isn't perfect he will say something. So...now I ask. How would you guys go about this situation and what would you charge to do something like this?

Its like the guy is wanting show quality and not wanting to pay for it. I do a really good job when I paint things and make sure to get rid of all trash and that if I happen to get any orange peel in it I sand and buff it smooth so it matches everything else.

I know pictures aren't the best representation of a paintjob but this is my uncles car I did. It was white before I painted it. Just some proof of some of my work so you guys don't think I do cheap crappy work LOL



And a bike:

[Bob K]

I’d make it clear to him that you did that fender as a freebee and you got blindsided by a poorly painted hood. That hood isn’t your problem but you may be able to touchup the pulled paint and make it the same quality it was before, but no way are you going to do a proper repaint of the front end of the car without proper compensation. Then quote him what it will cost to have it all sanded down and repainted with adequate profit included.

Bob K

[Henry]

for being Mr nice guy with doing the fender for free. You give people an inch and you know the rest. I wouldn't touch that hood (nor the rest of the car) without giving two prices. One for prep; strip and possible reprime and one price for the repaint.
How come you couldn't see the hood was painted, did it look that good? Always check out what looks like repaint. Good luck and keep us informed. Henry

[style]

be super carefull with repaints,
i never tape on the edge of something someone else has messed with like that i use either green or yellow 3m tape then put it on my shirt or pants first to remove most of the stickiness, im normally covered in dust from compound or something so it works well then after applying it to the car you dont have to worry about bleed through cause its not cheap tape and pulling paint cause its not to sticky works out fine..

charge 300 and explaint to him it has to all be stripped down or go buy an aftermarket hood and then prep that right an shoot it...

[All Dry]

By communicating with your customer first, issues can be avoided later. Let him know what he can expect for that price. Let him go price shop if he is not happy with what you have to say.Talk to the customer and bring their expectations in line with yours before doing the work. If you get the work good for you if you dont then maybe you didnt need the grief. Bottom line is by talking with your customer in depth first you can avoid a lot of the headaches later.Mike

[style]

I do some body work/painting on the side and I had a customer bring me his car to repaint the rear bumper. It was an aftermarket bumper and the paint was cracked due to someone pushing the car with another. As I'm getting it ready the guy asks if I will respray the front fender because it had been replaced (ordered off of ebay already painted). The fender didn't match the rest of the car so I told him to go by and get the car scanned to get a proper match so he did so. I gave him a price on doing the rear bumper of $150. He supplied the paint and I supplied the clearcoat. I hadn't given him a price on the fender and he says "Since you are only charging me $150 for the bumper it shouldn't cost much of anything to do the fender right?" He is a neighbors son so I was for the most part doing it as a favor so I went ahead and sprayed the fender and didn't charge him any extra. The issue I'm having is when I removed the tape (just a basic 3m beige color) from the hood a portion of the paint peeled off. Under the paint is a green colored primer and was never sanded before the paint was applied. It isn't extremely glossy but there is a sheen to it and you can tell nothing was used to scuff the surface. He isn't blaming me for it or anything but now he has asked me to repaint the hood, the front bumper and the other fender. He is going to pay me for it and I gave him a really good price for doing it but I know if the paint isn't taken down to the green primer it will eventually just peel off. I wasn't really thinking at the time when I gave him the price that the paint was going to have to be taken down that far. Now I'm really starting to second guess my price I gave him cause I can tell how the guy is now and if everything isn't perfect he will say something. So...now I ask. How would you guys go about this situation and what would you charge to do something like this?

Its like the guy is wanting show quality and not wanting to pay for it. I do a really good job when I paint things and make sure to get rid of all trash and that if I happen to get any orange peel in it I sand and buff it smooth so it matches everything else.

I know pictures aren't the best representation of a paintjob but this is my uncles car I did. It was white before I painted it. Just some proof of some of my work so you guys don't think I do cheap crappy work LOL



And a bike:

that bike looks pretty sweet what kinda materials are you useing?

[xtremekustomz]

It was some house of kolor bc25 black base and I can't remember if it was Dupont 7900s or the nason 497-00. I honestly think it was the Nason. It was a paint set I bought from a guy at work and resold.