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View Full Version : Sata to stop selling on the web.



Len
01-11-2006, 11:02 AM
Sata (through their Dan AM distributor) has told their warehouses to STOP selling Sata products on the web. This means that any warehouse that supplies Sata products to a web business will no longer be shipped any Sata products. This came into effect on 1/1/06.

Sounds like a "restraint of trade" violation to me but anyway I'm no longer carrying Sata parts and I will sell the guns as long as I can get them.

Needless to say this will significantly increase your cost for Sata products because it eliminates competition in the marketplace.

I personally consider this a kick in the face since I've worked with Sata in the past to insure their guns were promoted and supported properly.

Steve g
01-11-2006, 01:26 PM
Len,
Please post a web address or an e-mail address for them. I agree. They may attempt to argue the risk of fraud/knock-off is higher on web based businesses, but I don't see it as being any different than a brick and mortar establishment. If I were you I would threaten them with complaint to whoever your government body is that oversees these things (Competition Bureau in Cnada). I will write to them myself and present the consumer's displeasure.
Steve g.

Dennis N. Schmidt
01-11-2006, 06:16 PM
It will not matter as SATA doesn't care. The good news is there are very good alternatives to SATA's overpriced stuff anyway so who cares. DeVilbiss is half the money and every bit as good. That's where I'm going. The Plus is every bit the gun the RP is and the SRIW is every bit as good as the MiniJet 4. If SATA wants to hang itself let's give it all the rope it needs.

68-chevyman
01-11-2006, 11:09 PM
Diehard SATA users like me, don't care. we been paying to much all along and we will continue.

Len
01-12-2006, 10:07 AM
One of the things that really bothered me about this entire mess is that I questioned the Sata big wigs at NACE about this and was assured that they would continue to sell on the web.

Because there are new spray gun designs that are now being shown to be not only innovative but perform flawlessly Sata's place in the market is not that secure. I would think that they would embrace new markets and not try to pull their products away from these sales.

Like I said, try other models, the new high-end guns from China are really good and are priced to compete with the best older companies in both performance and price.

Dennis N. Schmidt
01-12-2006, 07:17 PM
68-chevyman, I don't think there possibly could be a more diehard SATA man than I am/was. I own 13 of their guns and my handle on the Golf Channel Discussion Board is SATAMAN. Nonetheless, I've reached the end of my patience with these people. When they charged me $50 for a frickin adapter that should have either been given to me for free or for no more than $5 so that I could use their previous models of overpriced cups (of which I have a ton) on their new QCC guns (a completely useless inovation if that's what it's called) that's when I decided enough was enough.

68-chevyman
01-12-2006, 08:37 PM
What other brands could possibly take the place of SATA. I've demoed Iwata,3M,Dvilbis,and Sharp. The only one that came close was Iwata but I did not think it would last as long.

Len
01-12-2006, 08:52 PM
Sata is a good product but if you treat your gun properly they all last and if you don't they won't. If you're hard on your guns by not cleaning them properly or you use improper tools to take them apart then none of them will last but the Sata may last longer because it's built better than most. However, if you take care of your equipment and you don't abuse it then all of the better guns will last. The cheaper guns tend to have gaskets that don't hold up to solvent or the gaskets get damaged easily, this is why I usually recommend the better guns.

kenc
01-13-2006, 12:36 PM
What other brands could possibly take the place of SATA. I've demoed Iwata,3M,Dvilbis,and Sharp. The only one that came close was Iwata but I did not think it would last as long.


I hear this a lot and it confuses me. I own Sharpe mostly, and some cheap offshore guns too. All look like new. How are you supposed to wear out a spray gun? Roll over it with a bulldozer? spray a catalyzed paint and then don't clean it?
Throw it on the ground every time you use it?
:confused:

Len
01-13-2006, 01:04 PM
I hear this a lot and it confuses me. I own Sharpe mostly, and some cheap offshore guns too. All look like new. How are you supposed to wear out a spray gun? Roll over it with a bulldozer? spray a catalyzed paint and then don't clean it?
Throw it on the ground every time you use it?
:confused:

Damaging a gun may be easier than you think... Take your Sharpe gun for example, it has an O-ring behind the fluid tip that is easily damaged when the tip is removed and replaced for cleaning. Any gun that needs a wrench to remove the fluid tip can easily be damaged when the wrench slips off the tip and just nicks the end of the tip, this will distort the spray pattern. Of course dropping the gun or not cleaning could make it perform poorly.

Some guns are more prone to damage than others but as long as you use care in treatment of this type of tool it should last a long time.

Mooch
01-13-2006, 01:53 PM
The gasket is also easy to replace with a new one and for a few cents.

If Sata had one it would cost $30.00 . Sometimes you not only GWYPF you PMFWYG . Sharpe and Devilbiss and others will last beyond a lifetime if taken care of. Want proof my pop passed away years ago his old guns still work.
mooch

Dennis N. Schmidt
01-13-2006, 04:14 PM
There flat out is no gun that sprays better than the DeVilbiss Plus. I've got three SATA RP (one digital 1 and two digital II's) and two Nr2000's (I conventional and one digital I) and none of them puts down a better finish that the 3 Plus guns that I own.

Other than the *!*??** gasket that Len mentions (which are very cheap I might add) the Sharpe Titanium Compliant gun is every bit as good as the RP as well and less than half the price. I talked to the Shape dude at NACE and he told me that they will be introducing a completely new gun in Summer of 2006 that eliminates the !*?!* gasket. If this is true that’s very good news.

The LPH400-LV Iwata is better than the Nr2000 and sprays at 20 PSIG rather than 29 and uses half the air of the SATA. With the new purple aircap for basecoat this gun has become the best basecoat gun available from anybody and shoots basecoat at an unheard of 8 PSIG at the gun with the trigger pulled.

I’m not happy about divorcing SATA, but in my opinion they are the ones that left me not the other way around. But the fact is that there are workable alternatives. This was a hard decision for me considering that I had the first SATA 90 in Pittsburgh when SATA first entered the American market but they’ve pissed me off and now it’s on to the next love interest.

68-chevyman
01-13-2006, 08:51 PM
I went through 1 binks, 3 Divibils one of which never worked right and I couldn't get reimbursed. 4 or so off-shore guns (no parts available) and I still have the first SATA I ever bought. I have bought 3 sence all in good shape. I think they out last others three to one. You have to understand that I paint about every other day. Sometimes 3 colors or so a day. Not to mention all the diferent types of primers & sealers & gelcoats. I'm sold on there product just like I'm sold on Snap-on. I belive what one exsepcts out of life reflects in his work and his work reflects in his paycheck.

Mooch
01-13-2006, 09:18 PM
Just too funny to respond to. Mooch

68-chevyman
01-13-2006, 09:34 PM
Hey, I could be a little harder on tools than other techs but the SATA and snap-on will take it and I like that. SATA is the only gun that will fit my hand.

Len
01-13-2006, 11:05 PM
Hey, I could be a little harder on tools than other techs but the SATA and snap-on will take it and I like that. SATA is the only gun that will fit my hand.

If you're in a shop that purchases from one supplier (especially paint) that supplier should stand behind ANY tool purchase. If that supplier won't stand behind a quality gun like a DeVilbiss or Dura-Block then the manufacturer will almost certainly make it right. I've never heard of DeVilbiss not standing behind one of their guns. I talk to them regularly and they have always treated my customers right.

68-chevyman
01-13-2006, 11:43 PM
I bought it off the MAC tool truck it had MAC stamped on it. That guy went out of bisness. After that it was'nt worth messing with. I never payed it off.

Len
01-13-2006, 11:51 PM
I bought it off the MAC tool truck it had MAC stamped on it. That guy went out of bisness. After that it was'nt worth messing with. I never payed it off.

Well then I guess you got what you paid for.;)

68-chevyman
01-14-2006, 10:37 AM
Thats the way I saw it to. The first DeVilbiss I bought was a Finish Line. It was so much better than the old Binks #7 I had gave to me that. After a two years or so I triped on the hose and broke the plastic handle where the air fiting fits. The second was the MAC gun. The tapered seat on the gun body where the fluid cap seals was miss shaped. The third was the ever popular GTi. Now I've never sprayed with a Plus but the GTi nice to spray with. A little slower than the SATA RP and it may be a little less efficient not much. Anyway one day after takeing it apart to clean it I tightened the fluid cap down to tight. When I tried to spray with it I new something was wrong. So I took it apart and found that overtighting the fluid cap had peeled the chrome and warped the tapered gun body seat. What is it about this seat. After buying NR/RP set I found out that aviation sealer woulden't disolve with lq thinner so I sealed the leakey seat on my GTi. It worked great again. But back to my point. Even though the GTi works I'll pick up one of my four SATAs every time.

P.S. Whatever works is fine I just like the SATA.
I have aways said I could do a $20,000 paint job with a $15.00 gun from Harbor Fright

Bob Hollinshead
02-16-2006, 01:53 PM
Sata makes some good guns for sure, I use one for base but my Iwata LPH-400 sprays clear so much better than any Sata I've tried. SATA is way overpriced IMO.

Len
02-18-2006, 12:47 PM
Sata makes some good guns for sure, I use one for base but my Iwata LPH-400 sprays clear so much better than any Sata I've tried. SATA is way overpriced IMO.

Both Sata and Iwata are way overpriced.

Serge
02-19-2006, 09:09 AM
I agree they are all overpriced...I am an Iwata guy, I must say though that the RP is the first Sata I like very much...

I guess the commercial problem comes when the warehouses start underselling the smaller reseller on the internet. It pisses me off that I can't buy a gun directly from Sata USA. Bad enough I have to go throuhg a distributor but if that distributor starts selling the guns to anyone on the internet at the same price he sells me, the small retailer...that's when all hell breaks loose...

It is the small shop that works the line. Len has probably done more for the Sata name than any of the distributors that sells discount on the internet...and for what reward? What ever happened to the good old business model where the reatailer would be respected in the chain as he was the one adding the most value to a product by his investment in time, knowledge and service...

I dont think I like this global market...

Dennis N. Schmidt
02-20-2006, 02:33 PM
Serge, I agree with what you state except I believe you are operating under what I consider to be primarily a fallacy. That is that the jobber is adding value My experience at buying retail is that most of them offer nothing. I know more about the products they sell than they do, when I have a problem I've got to go to the manufacturer to get an answer since they don't know it and frankly most of the time they act only as unnecessary middlemen making money simply by passing product without service from the distributor to the final user. There are of course exceptions but I've experienced few of them.

SATA has got to hurt it’s sales with this policy. I’ve bought SATA guns for $425 but I’ll never buy one for $600. I can swallow hard and buy a nozzle kit for $125 but I’ll never pay $200 for one. There comes a time when enough is enough and SATA has reached this point with me. May they choke on their decision.

X711
02-20-2006, 10:01 PM
SATA in my humble opinion are over-rated. Yes indeed they are a good gun
but from what I have seen in finished work, the Devilbiss plus will out perform
any high end SATA available, period.

One thing that really ticks me off about sata is pretty much every TV show
or training video available has the drone painter using a SATA gun, its become a real fad. You see it all the time on the message boards too. I give SATA their dues, they do a good Job at marketing.

Its a Shame the likes of Devilbiss and Sharpe dont push their products as much to get them more TV exposure.

Also when it comes to support, I can say without reserve that the tech support from both Sharpe & Devilbiss is nothing short of excellent. I agree with dennis when he mentioned that typically the jobbers know little about the gun and are just a middle man for a sale. More often than not, you will end up calling the manufacturer for support anyway.

Currently I dont own a sata gun, do I plan on owning one ? Well there is an old saying here in the south "Hell No cuz" :)

Thanks ><

BlackAce
03-29-2006, 08:10 PM
I always thought SATA was way over priced. I have used Sharpe and Devilbiss and think that Devilbiss is the top gun maker out there. I have had a Finishline that is about 15 years old and works just as good as the day I bought it! The next gun I buy which will be soon is going to be another Devilbiss!